About

We have been in the business for 25 years. Talk about resilience.

OUR Mission

Empowering teams and organizations get more effective by providing them the best BCM tools and resources

When our founder Isabelle Primeau first started the company in 1997, she had one idea in mind : making a difference in the Business Continuity field so organizations could be more prepared. She surrounded herself with brilliant minds, and assembled technology, strategy and business intelligence to implement her mission.

Today, Premier Continuum and ParaSolution, its BCM software, are now internationally recognized as Leaders by prestigious organizations such as Gartner, the Business Continuity Institute and SoftwareReviews.

With a vast field experience in Business Continuity for various industries, Premier Continuum’s consultants are highly skilled in assessing and implementing Business Continuity as well as IT disaster recovery programs. They have helped clients increase their level of organizational resilience through state-of-the-art consulting service.

In order to empower its clients and the continuity and resilience community, Premier Continuum is also a BCI Licensed Training Partner since 2008 and an ICOR training partner since 2014.

Offering an unparalleled value to our clients, delivering a unique customer experience and continuous improvement are the pillars that guide us at Premier Continuum.
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a full range of services
1

Automation

Web-based software to automate your program, mobilize teams and foster a culture of resilience.
2

Training

Certified professional classes and organizational training taught by expert-practitioners.
3

Consulting

Professional services to support your organization along the BCM Lifecycle and your maturity level.
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1
"Innovative BCM Solution that provides a superior and intuitive end user experience!"
Corporate Security Director, Finance Industry
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‘’Successful Implementation thanks to the customized client service and support’’
Enterprise Risk Management Senior Director, Services Industry
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"Simple yet efficient product backed by a vendor that truly cares about its customers."
Security and Risk Manager, Finance Industry
Leadership

Isabelle Primeau

President
Founder and President of Premier Continuum, Isabelle Primeau, MBCI, CBCP, has been advising, training and inspiring worldwide organizations from various sectors such as financial, manufacturing, and governmental agencies, for over 25 years. A visionary, she is the mastermind who originally designed ParaSolution in 2002, our award-winning BCM software. Isabelle is also an Approved Instructor for the Business Continuity Institute (BCI).

Marie-Helene Primeau

Executive Vice-President
Marie-Helene Primeau, MBCI, CPA, ISO22301 Lead Auditor, is a seasoned practitioner supporting leading organizations for 20 years. Her skills are recognized throughout the world, as she often speaks at the biggest industry conferences and she is the former President of the BCI Canada Chapter. She is also a great coach, willingly sharing knowledge and helping the development of her clients and her own team. 

Philippe Tassé-Gagné

Vice-President
Philippe Tassé-Gagné, MBCI, CBCP, has over 25 years of consulting experience in Business Continuity, disaster recovery, and crisis management. An established BCM expert and BCI-approved instructor, Philippe has developed and implemented an extensive number of Business Continuity programs and crisis management structures. He is also an empathic leader and a pleasure to work with.

Eddy Gallagher

Global Sales Director
Eddy Gallagher is an expert in sales and business development. A long-time partner of Premier Continuum, Eddy officially joined the team 5 years ago to bring his unique understanding of customer onboarding and experience. As a member of the management team, he is also actively involved in key administrative decisions and several marketing activities. His natural charisma and his outstanding communication skills are what set him apart.

Marie-Hélène Boudreau Picard

Communications and Marketing Director, Organizational Resilience Consultant
Having contributed to dozens of BCMP for leading Québec clients, Marie-Hélène Boudreau-Picard, CBCI, AMU, is specialized in major risk management, civil security and emergency measures. Her expertise in BC, her creativity and keen understanding of crisis management and communication make her the ideal Director of Communications and Marketing to accompany PCI in its international growth.
we are here to help

You rely on standards and best practices. Now, you can rely on us too.

With 25 years in the business, we can agree it is not our first barbecue. Let us share our knowledge, tools and approaches to efficiently scale up your BCMP and increase your overall resilience.
Book a call today
milestones
2021

Premier Continuum takes the lead in the Data Quadrant of SoftwareReviews

In December 2021, Premier Continuum has received a "Gold Medal" in the SoftwareReviews Data Quadrant Report for BCM solutions.
Read the press release
2021

Premier Continuum wins the Emotional Footprint Awards of Software Reviews

We are extremely honored to be named Champion at the 2021 Business Continuity Management Emotional Footprint Awards by SoftwareReviews. We are proud to be at the top of the list and to be recognized by our clients as such.
Read the press release
2021

ParaSolutions wins the title "Innovation of the year" at the BCI Americas Awards 2021

For its bidirectional-connectivity module (BDC), ParaSolution is named Innovation of the year" at the BCI Americas Awards.
2021

Premier Continuuum wins the title "Provider of the year" at the BCI Americas Awards 2021

For its outstanding quality of service and devotion to Business Continuity, Premier Continuum is named "Provider of the year" at the BCI Americas Awards.
2021

COVID-19 hits and leads Premier Continuum to innovate a BDC module.

COVID-19 hits and leads Premier Continuum to innovate a BDC module.The pandemic crisis of 2020 surely shook things up for many, but Premier Continuum was ready and innovated with a bidirectional-connectivity module (BDC) for its software ParaSolution.
2020

Major worldwide clients trust Premier Continuum as their BCM experts.

A recognized Leader in America, Premier Continuum expands its services worldwide and gets important clients in Americas and Europe.
2019

ParaSolution is named a Leader in the Gartner Magic Quadrant.

Premier Continuum and ParaSolution are named Leaders in the Gartner Magic Quadrant 2019, for BCMP Solutions worldwide, a prestigious achievement and undeniable testimony of the power of the software.
2016 - 2019

Premier Continuum wins and is shortlisted at the BCI Americas Awards from 2016 to 2019.

While being shortlisted in 2016 and 2017 for the Continuity & Resilience Innovation at the BCI Americas Awards, Premier Continuum actually wins the title in 2018. It also get shortlisted in 2019 in the category "Provider of the year".
2013

PCI signs a multi-agency contract with the Canadian Federal Government and wins multiple RFPs in the financial sector. 

Premier Continuum is growing at a rapid pace. The company is the consistent winner of multiple governments and high-stake bids in Canada.
2008

Premier Continuum becomes a Licensed Training partner of the Business Continuity Institute (BCI)

Premier Continuum becomes an official Licensed Training Partner of the BCI, offering professional courses and certification to its services.
2002

Premier Continuum launches ParaSolution SaaS

Since its inception, ParaSolution is a web-based software which allowed intelligence and R&D credits. It is a proven solution, used by many large organizations and governments.
1997

Isabelle Primeau establishes Premier Continuum

In 1997, Isabelle Primeau founded Premier Continuum as a Business Continuity consulting firm in Montreal, Canada.
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