Business continuity Training

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BCI’s Only Licensed Training Partner Based in North America

MEET THE Trainers

Learn the best practices from our seasoned instructors

Develop your full potential with our extensive catalog of hands-on courses, taught by experienced continuity and resiliency instructors. We have BCI and ICOR accredited courses for every level!

Isabelle Primeau, MBCI, CBCP

President of Premier Continuum and business continuity expert for 25 years.

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Marie-Helene Primeau, MBCI, CPA, ISO 22301 Lead Auditor

Executive vice president of Premier Continuum and business continuity expert for 20 years.

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Philippe Tassé-Gagné, M.Env, MBCI, CBCP

Vice-President of Consulting Services and Talent Development at Premier Continuum and Senior Business Continuity and Organizational Resilience Consultant for 25 years

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Alice Kaltenmark, FBCI, MBCP

Recognized business resilience expert and thought leader for over 20 years.

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Élaine Comeau, MBCI, ISO 22301 Lead Implementer

Retired business continuity and crisis management professional with 25 years of experience.

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Customer testimonials

Find out how our training courses have helped professionals across North America and around the world develop organizational resilience.

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Great instructor who used real world experiences to relate materials

Steven Massey

BCI - Business Impact Analysis (BIA), United States, 2024

This training will be very useful for my responsibilties at work. Complete documentation available for download for reference and further learning. Many thanks!

Claudine Girouard

BCI - Designing and Delivering Effective Exercises, Canada, 2024

It was a very relevant training that will help me in the preparation of my first exercises. It was very interesting to be with participants from other companies to see how things are going elsewhere.

Jean-Sébastien Houle

BCI - Designing and Delivering Effective Exercises, Canada, 2024

Excellent instructor listened and answered our questions. Material was clear and concise. 100% would recommend this training to my peers.

Alondra Serrano Cruz

BCI - CBCI Certification Course 7.0, Puerto Rico, 2023

I have nothing but good things to say about our trainer, Philippe Tassé-Gagné, who masterfully presented the course content and gave us concrete examples of the material presented. What's more, the preparation for the exam was excellent. Thank you very much!

Marie Plante

BCI - CBCI Certification Course 7.0, Canada, 2023

Very constructive... I particularly appreciated the fact that in addition to the guide, the teacher took the time to inform us of good practices applicable in the field.

Julien Fortier

BCI - CBCI Certification Course 7.0, Canada, 2023

Very dynamic training and trainer. The exchanges and interactions between the participants and the trainer provided concrete examples and tools to put the concepts learned into practice.

Kathy Tremblay

BCI - CBCI Certification Course 7.0, Canada, 2023

Very nice experience, very relevant content, dynamic and friendly teacher. Thank you:)

Moufida Yozmane

BCI - CBCI Certification Course 7.0, Canada, 2023

I thought the course was great. It followed the Good Practice Guidelines perfectly and the instructor encouraged all of us to participate. He was very patient with all of our questions and was great at giving real life scenarios when appropriate.

Patty Bonsera

BCI - CBCI Certification Course 7.0, United States, 2023

The course was well laid out and taught. The trainer was excellent.

Claude Leroux

BCI - CBCI Certification Course 7.0, Canada, 2023

I found this course to be very informative, well organized and well delivered. The instructor was very thorough and open to questions providing answer in a way that someone who is new to business continuity could understand.

Bapinder Dosanjh

BCI - CBCI Certification Course 7.0, Canada, 2023

The content was perfect. The training allowed me to draw parallels with my own workplace. I understood a lot of processes already in place and how to improve others.

Jean-Michel Morin

BCI - CBCI Certification Course 7.0, Canada, 2023

The best part was the instructor and his extensive knowledge and real-world experiences he could tie into the training. The course content and materials provided before the course were very helpful

Corey Hanh

BCI - Business Impact Analysis (BIA), United States, 2023

My overall experience was positive. I found the course material to be useful and the discussions valuable. The instructor's knowledge and experience contributed to the overall experience.

Milka Brajovic

BCI - Supply Chain Resilience, Canada, 2023

Excellent training, I loved the fact that I had an experienced teacher who was able to share some real cases with us.

David Blain

BCI - Designing and Delivering Effective Exercises, Canada, 2023

A good balance between theoretical and practical teaching. A good cruising speed and although virtual, very dynamic (small group = very good idea) Rich and relevant content with examples to situate us.

Mélanie Brassard

BCI - Incident Response and Crisis Management, Canada, 2023

The theoretical content and practice were very balanced. It was very relevant to put theory into practice and push us to think in groups. The experience and different backgrounds of each participant allowed us to see different perspectives and learn more. Kudos to the trainer, Marie-Hélène, for guiding us so well.

Lisa-Manon Fabien

BCI - Incident Response and Crisis Management, Canada, 2023

Very good quality training, very satisfied.

Michelle Hébert

BCI - CBCI Certification Course 7.0, Canada, 2022

Instructor was excellent and showed a lot of experience.

Pam Storz

BCI - CBCI Certification Course 7.0, United States, 2022

Our instructor was absolutely amazing, and no question was left unanswered.

Sophie Frost

BCI - CBCI Certification Course 7.0, United Kingdom, 2022

Marie was a great instructor, making sure that we were understanding content throughout the course. She provided enough information that allowed me to start studying and preparing the exam. All of the contents given were industry standard and were referenced properly.

Rich Zhong

BCI - CBCI Certification Course 7.0, United States, 2022

Went well. Content review was appropriate and having the class read from the GPG was helpful and kept folks engaged.

Aimee Galindo-Pena

BCI - CBCI Certification Course 7.0, United States, 2022

Thank you!

Mylène Gauthier

BCI - CBCI Certification Course 7.0, Canada, 2022

Great course

Sharon Huang

BCI - CBCI Certification Course 7.0, Canada, 2022

Very good course, for myself it was a refresher and always good to have.

Vicky Campeau

BCI - Business Impact Analysis (BIA), Canada, 2022

Well-organised and informative sessions. Documentation and other resources provided really useful and helpful for own study for the exam. Communication was clear, timely and informative.

Eilidh Morrison

BCI - Incident Response and Crisis Management, United Kingdom, 2022

Great content

John Smith

BCI - Incident Response and Crisis Management, , 2022

Practical knowledge of incident cases. Good material to use for initial brainstorming.

Fadi Esta

BCI - Incident Response and Crisis Management, Canada, 2022