Functional Analyst
Who we are
Since 1997, Premier Continuum Inc. (PCI) has established itself as a leader in business continuity, IT disaster recovery, and risk management. As a growing family-owned company, we are supported by a team of over 30 passionate employees and collaborate with experts around the world.
At PCI, we do more than uphold our core values of collaboration, efficiency, continuous improvement, and innovation — we live them every day. Our flagship software, ParaSolution, recognized globally by Gartner as one of the leading solutions in its field, will be at the heart of your daily work. You will have the opportunity to contribute to meaningful, high-impact projects that truly make a difference for our clients, while continuously developing your skills.
Your role: Contribute to the development of our ParaSolution software
By joining our team, you will play a key role in the development of our product and in the quality of the solutions delivered to our customers. You will transform business needs into clear functional requirements in order to develop our solutions and deliver consistent, high-performance, and useful features.
Job description
Reporting to the Director of Corporate Governance and Business Intelligence, you will act as an intermediary between the business teams (internal and external clients) and the technical application teams (development, UX/UI design, quality assurance), as well as the business intelligence teams (BI architecture, database administration, BI analysis). You will be responsible for producing functional analysis files for technical teams and ensuring that the solutions delivered meet defined business requirements.
You will leverage a combination of business, analytical, and technical skills, as well as a strong ability to communicate, simplify information, and solve complex problems in both French and English.
Tasks
The tasks to be performed are varied and may include the following:
Analysis and translation of business requirements:
- Organize workshops, interviews, or surveys to gather the needs of internal and external stakeholders
- Analyze and document business application, data, and analytical needs
- Transform needs into precise functional specifications
- Develop use cases, business rules, flowcharts, and functional mockups
- Present proposed solutions to stakeholders
- Participate in planning and writing user stories with acceptance criteria
Functional validation and quality assurance:
- Design and document test plans and scenarios
- Prepare the data needed for functional testing
- Contribute to acceptance testing and document the results
- Verify data quality, integrity, and consistency
- Diagnose and resolve anomalies in collaboration with technical teams
Application evolution and continuous improvement:
- Ensure traceability of requirements and compliance with quality standards
- Identify opportunities for automation, simplification, or UX improvement
- Identify and track the correction of functional inconsistencies
- Assess functional risks and propose mitigation measures
- Maintain clear and up-to-date documentation (guides, knowledge base, help videos)
Internal support and collaboration:
- Contribute to the creation of templates and BI reports
- Participate in the management of the data catalog and dictionary
- Train and support end users
- Provide level 3 support to N1 and N2 technicians
- Participate in the Product Committee
- Stay informed of best practices through conferences and professional committees
Education/Skills
- University degree in computer science, information systems, business administration, or a related field.
- 10 years of IT experience, including 5 years as a functional analyst. An equivalent combination totaling 10 years of experience in business analysis, BI analysis, IT analysis, and/or organic analysis will also be considered.
- Excellent knowledge of best practices for writing functional analysis reports.
- Solid experience in modular system breakdown and functional requirements writing.
- Very good understanding of testing strategies (scenarios and acceptance criteria).
- Demonstrated proficiency in UML modeling.
- Good command of relational data modeling (RDM).
- Good command of SQL databases.
- Fluency in French and English, both spoken and written.
The following skills are a plus:
- Experience in several sectors: finance, healthcare, insurance, public services, energy, manufacturing, transportation, travel, etc.
- Knowledge of business continuity (CBCI/MBCI/ISO 22301) and risk management (ISO 31000).
- Knowledge of ArchiMate modeling
- Familiarity with JIRA and Confluence tools
- Familiarity with BI tools and their respective environments (e.g., Power BI, Tableau, Looker, QLink, etc.)
Desired personal qualities
- Strong business acumen and ability to understand corporate issues.
- Excellent analytical and problem-solving skills.
- Resourcefulness, initiative, and attention to detail.
- Excellent ability to synthesize, simplify, and communicate.
- Excellent interpersonal skills and enjoy working in teams.
- Desire to learn and acquire new knowledge.
- Organizational skills and sense of responsibility.
Benefits
PCI offers competitive compensation based on experience and expertise, along with the following benefits:
- Group insurance plan
- Collective DPSP (Deferred Profit Sharing Plan)
- Deferred profit-sharing program
- Vacation and personal days (starting at 3 weeks of vacation, with the possibility of more based on recognized experience)
• 100% reimbursement of tuition fees and professional licenses for relevant training
• Coaching and learning opportunities
• Friendly work environment, team outings, birthday celebrations, and corporate events
• Flexible work schedule
• This position offers remote work flexibility, with access to an office and an in-person presence required at least once every two weeks
• Vibrant work environment in the heart of downtown Montreal
• Free access to the gym located in the office building
• Reimbursement of public transit fares for commuting to the office (up to 50 tickets per year)
• Access to secure bicycle parking
Conditions:
• Permanent, full-time position – 37.5 hours per week
• Salary range between $83,000 and $100,000, based on experience
• May be required to work outside regular business hours when necessary
Interested candidates should send their curriculum vitae as soon as possible via Indeed
We are an equal opportunity employer and have an equal employment opportunity program for women, aboriginal peoples, visible minorities, ethnic minorities and people with disabilities.
About Premier Continuum and ParaSolution®
Premier Continuum Inc. [PCI] is a leader in Business Continuity, Organizational Resilience, IT Disaster Recovery, Emergency Preparedness and Crisis and Risk Management. For over two decades, we have been offering a holistic and rare trifecta of services – first class BCM consulting, certified BCI training and an award-winning BCM automation software, ParaSolution.
As a BCI Licensed Training Partner since 2008, PCI has delivered hundreds of classes in Canada, USA and Europe, in English and in French. Our approved instructors are recognized for their communications skill, their ability to adapt the content of our classes to any type of organization and industry and most of all, their strong field experience. At PCI, we take pride in delivering superior training services to increase organizational resilience throughout the world.